Best Uvc Lighting in Chesapeake VA

Smith and Keene installed the heating system in the home we bought. Our upstairs heat went out last week and we called to have them inspect it. The technician came for a total of 15 minutes said he couldn't find the problem and it had restarted. What he wrote on the ticket was that he thawed the pipes....LOL not sure how you do that in 15 minutes and didn't see a big ole hairdryer there to thaw anything out. Charged us 100 dollars. 2 days later the heat went out again. When I called I was told that we will be charged 100 dollars again because it is probably a frozen pipe. Right, charged again for a service that wasn't done in the first place. I will take my business elsewhere. Bad company Bad service