Best Uvc Light in Chesapeake VA

WELCOME TO THE THIRD WORLD' - Within the last six months, Smith & Keene has replaced a thermostat ($400+), condensing and evaporator coil ($5,000 installed including labor), and motor ($860) in our HVAC system. The basically new system failed about three weeks ago. We have had multiple visits by Smith & Keene technicians but to date, none have been able to fix the problem. We have now been without air conditioning for almost three weeks and temperatures inside our home are between 85-90F during the day. In our last phone call to Smith & Keene, it was suggested that because our basement unit was working, we could live down there until new parts were ordered and they could schedule another visit. Stay as far away as you can from this incompetent and overpriced company! They have made too much money in their 74 years to care about the individual customer anymore.

Just to close the loop on this one, Smith & Keene called back to say that the defective compressor motor was under warranty but that it would take three weeks for delivery and there would be an additional $40 installation labor charge. After $6,000 and three weeks with no A/C, we were not going to wait indoors at 85F another three weeks! It was Rogers Mechanical based in Lanexa, VA which responded with the earliest availability to help us. Within an hour of our phone call, Aaron Rogers was at our home and had diagnosed the problem. Three hours later, he had located a compressor replacement and by evening, our house was back to the low-mid 70F degrees. We can't thank enough Aaron and his wife who coordinated over the phone to get this emergency repair done so quickly!