Best Emergency Serviceavailable in Chesapeake VA

I paid $350 for Horrible inexperience service. This was my 1st and Last time. I always use Michaels & Sons but they were unable to come out. I used Roto Rooter on Tuesday April 10, 2018, to help me clear a back up in my rental property and find the line to my clean out. I had, had a plumber out that morning that used an 80ft snake ( I rented) and retrieved several Feminine Products but he was unable to clear the line. I informed tenant that she would be responsible for the Roto Rooter bill, and we worked out a payment plan. When the RR plumber arrived I introduced myself as the Homeowner and clearly explained to him a plumber had been there earlier and had pulled out numerous tampons, therefore I needed the line/ backup cleared and find my clean out. I then explained I would be paying him for the services not the tenant. The roto rooter plumber was there less than an hour, and all he did was find the city clean out line, and when the Tenant asked him did he find any tampons he said no. The tenant became beligerant stating the Roto Rooter man didn't find any tampons and she is not paying for the service. Although the evidence was clearly in the back yard , Not once did the Roto Rooter man come to my defense and explain to her that he didn't see any tampons because he was the 2nd plumber even though she was knew he was. To make matters worse, he did not open the line or clear the blockage, he never even attempt to find my clean out. What he did do was find the City line and tell me to call the city for $350. in total I was left with a $700.00 bill with the snake rental and other labor. NEVER EVER Use this Company...Use Michael and Sons.

Tech was awesome. Worked late to make sure we were taken care of. It was a large job but he didn’t give up. I really appreciate his work ethic and skill at tackling a house with old plumbing and a number of issues. Thank you!