Best Wells And Pressure Tanks in Charlotte NC

I have used this company in the past and they did a amazing job with a overflow I had in my bathroom. When I had a high water bill they were the first to come to mind so I gave them a call. Damien was having trouble finding the source of the leak and told me it was most likely my master bathroom. I paid almost $300 for him to “fix” my toilet. Next month same high water bill. I told him the repair didn’t fix my problem so I basically paid for a unnecessary repair. I called back and he did come out with some others to look into it further but still was unable to find the source of the leak. He told me he has never dealt with this problem and said he was ordering a part that will help him figure out where the leak is coming from. I even received a follow up call from one of his workers saying they have not forgot about me and they are waiting on the part. I waited and waited and waited and it’s been about 3 months now. I called back and spoke to the secretary and she said she would give him a call and never got back to me. I feel like I was robbed of $300 and is very disappointed because I really liked the company and they were my go to for plumbing needs. If Damien just didn’t know what to do I would of appreciated that being said instead of the running around I was given. $1000 later thanks to Morris Jenkins I was able to finally get my issue fixed and my water bill is back to regular. I gave 3 stars because he did help me with my refrigerator and sink for no charge and do think he is very knowledgeable and capable but I am highly disappointed with my last service job.