Best Installing New Fixtures in Charlotte NC

Bonnie is the sweetest woman and runs the appointments. They have done previous work for me when my child through an apple charger in the toilet. This time I needed one of our toilets to be reinstalled due to flooring being placed in the bathroom. The plumber was polite and cordial. However, he used our cleaning supplies and roles of paper towel. He than asked if we had silicone to seal the toilet. They wanted to charge us for his commute to Home Depot to purchase some. And than we were charge 3 dollars for the silicone they purchase. The cost for a whole tube. It took him 2.5 hrs to reinstall a toilet that had zero issues. My wife called to share her concerns and Bonnie responded with irritation. We will not use them going forward. If you know the details of the work in advance you should have the supplies you need before hand instead of asking the client. We were charged over 300.00 for the work they did. We will not use or recommend them going forward. Hope the review helps.

Terrible experience! Do not show up for day and time scheduled, do to return any phone calls, office is usually staffed by voicemail. Totally undependable and unprofessional!

This is a very, very long overdue review! Met owner years ago for dishwasher installation and have requested his services ever since! He is so humble that was not aware that company remodels bathrooms, kitchens, etc., until I looked @website! Our downstairs bathroom flooded thanks to faulty water pipes. The bathroom needed remodeling! Once the repair and remodel was finished, wanted to live there! lol Also remodeled master bathroom and it looks and is AMAZING! Definitely live in this bathroom! lol Next project is our first floor for floor replacement thanks to an appliance malfunction! #BlessingInDisguise lol Will plan to get total kitchen remodel hopefully in near future for upgrade with flooring and hopeful quick sale of home one day! Owner is honest, dependable, appreciative, respectful, personal, etc……all of the letters of the alphabet! Since his company is so excellent, word spread fast, so he is very busy, so please be patient! Thanks!

Helms is thorough!! They do great work!!