Best Furnace Options in Charlotte NC

I had no hot water. I had the gas company come out and he said it was a problem with my thermostat on the heater. My hot water heater was still under warranty for parts. I was able to get the part and my brother replaced it for me. We were still unable to get the pilot light to stay lite. So I called Accent because they were mentioned on the Rheem website. I wasn't sure if there was something else going on inside the heater. The guy came out and was able to light the pilot light in less than 5 minutes. I am not sure if it just needed time for the gas to start flowing again or what. They charged me $150 to light the pilot light! It was ridiculous. I wish I would have tried to relight it myself before the technician arrived. I would have saved $150.