Best Radiant Heated in Buffalo NY

Had a furnace and hot water tank installed over the summer, reasonably priced, good installation and service. Called for estimate for a Sump Pump, now charge $40.00 for estimate. Did schedule a time and date. Time was from 1-2. At 1:55 received a called tech running late, will be another 1/2 hour. Took time off from work to be home for this appointment. I will not be a repeat customer.