Best Plumbing Disasters in Buffalo NY

I’ve called two weeks ago and asked if they can do a tub installation, I’ve gave the details at least 3,4 times and asked if they do install tubs, drain, and shower faucet. The person who took the appointment said yes and that they will need to come give me a quote and if I agree they will install the tub. Today 18Aug2023 the plumbers show up and I’ve asked them if they are ready to install my tub. And they were confused as they proceeded to inform me that the company does not install tubs, they went to give a call to the office and left without saying anything. I’ve called the office and asked to speak with a Manager and explained him the exact situation and he said sorry sir we do not install tubs as they are not contractors, and he threatened to close the phone. My repeated question again is why say that you can install a tub, make me wait for two weeks almost, put my work on pause for two weeks and then be so unprofessional when you see how upset I am? Mind you that I spoke respectful, not yelling, not cussing or calling names all the time I’ve talked to the workers and Manager. If I could give 0 stars I would