Best Superstor Indirect Water Heater Installers in Boston MA

Rich is the most responsive plumber I have met. A solid professional whose depth of experience and knowledge can handle any all your plumbing work. Our job look like a straight forward electric water heater, but no, there were problems in evacuating old tank. Rich had all the tools to circumvent the issue. The work was completed in a timely fashion at a good and competitive price. I highly recommend Rich for any of your plumbing work

Rich was an absolute pleasure to work with from start to finish in our process of replacing an old hot water heater. Rich was responsive to our initial phone call, provided a great itemized quote and was transparent about the entire process, including permitting (which many other plumbers we called were not), installation times, and old hot water heater removal.

As soon as we finalized the quote Rich got started that same evening in the permitting process and was able to install the water heater the next day early on a Friday morning. During the installation Rich clearly pointed out the process that he would take to remove the old water heater and how he'd install the new one. He even corrected an issue with water heater placement that will now allow our other neighbors in our condo unit to more easily service their units in the future. Within a few hours our new hot water heater was humming right along and we had improved hot water temperatures right away.

I will be using Rich for any future hot water heater or boiler needs in the future and highly recommend him to anyone looking for these services!

Rich Matthews installed an indirect water heater in our home, and the overall experience has been super-positive. He took the time to explain how indirect heating systems works, the pros and cons of other types of water heating systems, and helped us identify the best solution for our home. The first “visit” was virtual, via FaceTime, and he surveyed the existing setup with a lot of attention to detail before proposing how to proceed. He came over the next day to prep / setup, and the day after installed the heater! He is very professional, super organized, excellent communicator, has great attention to detail, followed covid-safety protocols. This has been a very positive experience. I highly recommend Rich, and hope to hire his company in the future. Thank you!