Best Grease Removal in Boston MA

Greg was efficient and informative . Quick to respond . & he has a clean truck. 👍 thank you Wayne Drain

Tony from Boston Plumbing was prompt, courteous, and knowledgeable about the issue, and he provided a thorough explanation of the steps he would take to fix our shower and faucet. Rate was very reasonable, and he was trustworthy, both of which are becoming rare in the service indusTony.

Had a clogged kitchen sink and needed a plumber on a Sunday. Roto rooter came up on google with 24/7 schedule and high rating so I thought I'd give them a try. The first problem was that they were more than 4 hours late from the 12-2pm window they gave us, arriving around 6:30pm. Second, the leader of the 2-man group (will not mention name but let's call him Ralph), quoted $350, saying he was giving us a discount from the regular $465 because we were his last job. When I said I thought rates were supposed to be in the $200 range, he remarked that I must be the one who handles the money in the house (odd thing to say), that those were mid-west rates, and that we couldn't find MA rates close to that. So we settled on $325, despite having a distinct feeling of being gouged. To top it all, my husband initially suggested to check the U-pipe of the sink itself before snaking, but Ralph insisted on snaking first, taking half an hour before giving up and then finding out the problem really was with the U-pipe (as my husband suggested), which took a few more minutes to suck out with a wet vac. The whole job took around an hour. Definitely not worth the $325! We found out later that a MA plumber on Angie's list said the going rate was $195. We are really annoyed but just chalking this down to experience, --we should have listened to our better instincts. At least the sink seems to be working now. But if you don't have a pressing need, go elsewhere!

Always lovely and respectful. We love our new mini-splits, and are confident that Boston Standard has our back.