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All I needed was the gasket changed on my dripping toilet. The bill came to $490.75! Is this a plumbing company you want to call? The first time the technician came he did not have the correct gasket. It took 5 minutes to determine. The technician did not charge me ($65 for coming and $70 for the five minutes being rounded off to half an hour at $140 an hour), yet Stevens Company said he should have! Why when he did not have the correct parts and they knew the problem? When another technician returned, he padded the time by half an hour but thankfully I had the moment of arrival from a call to my phone, and the time of departure by photographing my watch and the bill showing the padded time. Also, parts were replaced that did not need to be and I was charged. When I called to challenge the bill, Stevens Company took off a half hour because I had documentaion of the time, and a half hour from the first technician's time. I paid $350.75, an outrageous charge for a leaking gasket. No, I won't call DH Stevens Plumbing Company to fix my plumbing problems.