Best Flood Cleanup in Washington DC

Great plumbing services in DC. I couldn't ask for more. He was affordable, quick to come to my home, and very polite. Thanks again Mike.

January 25th through January 31st was by far 1 of the most stressful experiences ever for me and my family as it pertains to being a homeowner. There were a series of issues that ensued until finally there was a sewage back up requiring water restoration. The best decision I made when this happened was to call Roto Rooter. I requested a plumber to arrive between 8am and 12pm the following day after first noticing the back up around Midnight the night before and sure enough the plumber showed up at 7:57am. The plumber's name was Min - he was kind and diligent in working to relieve the blockage that caused the back up; Thank you Min!The reason that I'm actually writing this review is to highlight not only a kind and diligent member of the Roto-Rooter team, but I want to point out someone that displayed an EXTRAORDINARY level of professionalism, astuteness and empathy from start to present.His name is Joe and his Employee Tech number is 1381. It helps that he's from my hometown just north of where I live now, but the reason why I'm writing this review/survey on Friday night after 1 of the longest weeks of my life as a homeowner is because throughout the entire diagnostic process immediately after the sewer back up to the repair and the initial water restoration process, he responded to my calls/texts EVERYTIME and in a timely manner. I NEVER felt alone or like I was uninformed as to what the next step in the process would be. If it were not for him, I feel like I would have exploded given the circumstances that led to the plumbing issue and the circumstances that came about in the form of damage to my home. I literally was seconds away from losing my composure on multiple occasions and Joe's calm temperament, patience with listening to my concerns/worries along the way and his detailed explanations are how I've come to the point of looking forward to getting on with repairing my home. Needless to say, I decided to use Roto-Rooter for the Plumbing diagnosis, repair and soon-to-be full restoration. I also want to say thank you to Craig (Tech 4429) and Rosebud (Tech 2018) as these guys treated my home like it was their home from demo to cleaning. I can't thank everyone involved enough to include Al and his partner that ultimately excavated my yard and did the repair, but I did want to be sure to let everyone on the team above and anyone I left out in error that my family and I really appreciate you for taking was was literally a crappy experience and turning it into an appreciation that we called on Roto-Rooter to help us get through this issue and come out better on the other side.