Best Emergency Service Is Available in Toledo OH

My wife called to obtain a quote on installing a pump on a point well and fix a leaking sink. Rob did not advise of a service fee to provide a quote on installing a pump for a point well or the sink. Post assessment stated it was be $110.00 and he could not find the leak and provided a quote of $6-800 for the pump install. When I called to inquire on the cost breakdown the quote adjusted to $924. I asked about the service charge and it being customary to inform of any fees in advance, as we were surprised with the $110.00 initial charge. When asked about the service, Rob became audibly angry over the phone and said he did not need to deal with this and I could find someone else. I asked to speak with the manager Mark who was standing near by and asked if it was appropriate for Rob to speak to a customer in such a manner. Mark had no issue with the response. I will not use nor recommend Howard to anyone in the area.