Best Underground Leaks in Tampa FL

We called on the emergency line because our back flow device developed a major leak. Derek showed up and was very nice so not his fault but could not repair as he stated parts were needed and tried to minimize water leakage. We get a call from Chris saying that a ball valve needs replacing and can be ordered but they have no service appointments until a week and half from now May 10. I asked for help this was not doable and told us tough luck. WE ARE POURING OUT WATER and can’t fit us in? Well guess what the entire pipe just went and township had to come out and shut off the water and now we have 32 townhome residents without water while we try to find help. Thanks for nothing. They were even the company that tested and certified the back flow valve. Thanks for telling me nothing we can do you have to wait till May 10th. Tell that now to 32 home owners now without water. We will find a company who knows how to step up and be dependable when a severe emergency happens don’t trust this company to care about your emergency needs. I’ll make sure to let all our 72 home owners know in this community and let my management company also know that you couldn’t help this community in a emergency and not to patronize this business.