Best Repair Or Replace Faucet in Seattle WA

We unwittingly supplied them a bath-only fixture for our home bath/shower and the plumber installed it, though we now know it's clearly the wrong part to anyone with experience with Hansgrohe fixtures. The installation took twice as long as the time estimate (much of which was of questionable productivity). They insisted on billing fully for that time, and would have happily come out again for several more hours and bill us again to fix it. Worse, the management rapidly took an adversarial attitude and refused any responsibility for their plumber's mistake. This and a few incidental projects they did in the meantime had leaks or were incomplete. A real nightmare, and they clearly just wanted to pocket the money and get out of the situation. Overall they charged us a few thousand dollars for poor and incomplete work by threatening to call collections.
Today, a different company's team came out and fixed it all up in under an hour for a couple hundred dollars. That could have been Mike's Plumbing and they would have gotten a very different review. I see a lot of 1 star and 5 star reviews here, which probably means they are fine but some of their staff aren't up to snuff and that management will cut and run if problems arise. If you would just say that if you use Mike's, make sure to get some guarantees before you start in case things go wrong because they seem to remain helpful only as long as they can immediately profit.