Best Home Office in Seattle WA

We had an emergency pipe leak that was causing water to come into the house. I contacted Fox and they sent out a team first thing. Alec, the lead plumber, was able to fix the reported issue, found and fixed a shutoff valve issue, and deliver all in the estimate. The overall cost was right in line with what was expected which was a pleasant surprise and considering outside leaks are not covered by home insurance. I really appreciated Alex who took the time to show me all the issues and to explain the options for the remedies. If I have another plumbing issue I would not hesitate to use them again.

Very unreliable. I scheduled an appointment more than 2 weeks in advance and was told that I was the first appointment of the day. Few days before the appointment, received call asking to move the appointment because apparently they scheduled someone else at the same time. I am not sure how can they do this because i was already scheduled and received confirmation. However, I adjusted my schedule to accommodate the new time and asked for confirmation about no further changes. Then on the day of the appointment received a call saying they cannot make it at the new time either and if I was willing to reschedule to another day. Maybe my job was not big enough for them and I would have appreciated if they would have just told that to me upfront. This is very unprofessional behavior with no regards to other people's time and schedule.