Best Haul Away in Seattle WA

First of all, my appointment was for 5/25 between 9 AM - 1 PM. The plumber did not arrive till 1:15 PM. We have an issue where one side of the housing is running out of water while the other side runs just fine. The plumber Joe Rios communicated that we switching out the filter will be the first step to fixing the issue. He started working on shutting out valves and swapping out the filter, he communicated we should call Valley Pump if we have any further issue. When Joe left, now the side without water has water now. However, the side where water was flowing fine has no water.I tried calling Roto Rooter and explain the issue and they connect me to a manager Drew. Drew was professional but doesn't resolve the issue at all. He communicated that we should follow up with Valley Pump for the filtration system since they are not professional in the system ran through the well. So we pretty much spent $700 for the plumber to swap out some filters. Instead of advising us to call Valley Pump directly, Joe told us about them after he swapped out the filter and left half of the house without running water. I will never use them again for sure.