Best Basement Drainage in Seattle WA

I had a sewer clog. Wayne came out and unclogged it and then identified the root of the problem being in the city sewer pipe. He worked with the city to fix it. He was super helpful, responsive and can't say enough good things about him. As good as it gets.

Horrible customer service and after-sales experience. I would give a zero if I would. Positive google reviews are mostly likely fake and prompt by promotion. Review Better Business Bureau (rated 1.3 out of 5) before you choose. Will recommend everyone against it.My house first had a pipe blockage Roto Rooter sent an unprofessional technician who provided a wrong diagnosis, provoked my tenant to leave, double-charged the blockage clear up service, and as a result, led to another blockage and consequently a water overflow which cost us $38K total.Reported the issue to senior management but the technician was fired when I reported so they were like this is none of our business as the employee is gone. They also say they cannot control the level of experience of the staff sent to the field and they have to train their employee somewhere. I cannot believe this is how a national company excuses itself by blaming everything on an unqualified employee. They did not think of reviewing their HR policy or training program but to tell their vulnerable customer it is what it is and deal with the loss yourself.This company also likes to charge extra and you have to be very careful when you review your bill because you will very likely see double charges or charges covered under warranty.

It was great working with Paul to resolve replacing my old sewer pipes. BUDGET SEWERS TEAM WAS Efficient and reasonably priced

I have hired Joe twice now and both times, he did an excellent job. Communication with he and his wife was always very easy, costs were transparent, jobs done well, and he's even given me tips on how to fix simple things myself without needing to pay for it. He explains everything thoroughly and in terms that I can understand. I am always happy to support this family-run business and can't recommend them enough.

Bryce was very efficient and clear with us about all of our options for service. He explained the whole process very clearly and showed us exactly what was being done and the final result of his work. We were very satisfied.

Four years ago I Hired GF for major job of over $7,000 and they didn’t honor our contract. He didn’t replace 5 feet of pipe and blamed Puget Sound Energy for his responsibility. The Better Business Bureau made multiple attempts to resolve the issue but they didn’t reply. NEVER HIRE this company!