Best System Diagnosis in Santa Ana CA

I had an entire house backup -no shower or toilets and have my 75 y/o parents staying. This was Friday night at 7pm before a holiday weekend and there was no one available. Mr rooter called in someone on his night off who graciously came and flushed out my system and saved my weekend. I am beyond grateful. They explained everything, was prompt, no mess, efficient and professional. Top quality plumbers and equipment. Price was high but I was glad to pay for the amazing service I received. Worth every penny :)

My wallet is sad because no one enjoys paying for home improvements, especially $6k worth, but they couldn’t have sent a better installer my way. Danny was so pleasant, he explained everything he was doing and even made sure I knew I could apply for a rebate with the gas company. I don’t think he was going to take a break from the hard work but I bribed him with a sub sandwich from Firehouse Subs 😁. I would say he was at my home for over 6 hours and when I asked if he got to go home now, he said he was headed out to help with other needed work. I think a customer should get to nominate an MVP for installers, and my vote goes to Danny. Give him a raise, he sure deserves it!