Best Electrical Services in Santa Ana CA

The guys showed up on time after I called early in the morning. They looked over the situation and went right to work. They both engaged me with what they were going to do. They finished up in a timely manner and everything is working correctly. They also gave us some tips on how to maintain our pipes which I greatly appreciated. Thank You.

I was so impressed with the quality of technical expertise and exceptional communication that I have to write a review!

I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.

He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.

In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.

A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.

I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.

Worst service I have had in 30 years..
Low effort.. unless he's writing a bill

Two technicians came to replace the condensate pump for my apartment AC then left and later that day I noticed the AC was not working and had to spend the night without AC. I could not wait another night for another technician to come so I opened the retuned air duct myself and found that the pump was not even plugged in the wall as per the photos. All they had to do was to just plug it in the wall!