Best Electrical Services in Santa Ana CA
Plumber
We have used Tweedy over the past five years and always called them back to help out. NEVER AGAIN!
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
Called them to router a clogged patio drain and the process was a dismal failure. The plumber that came was nice enough, but he did not approach the stoppage from both ends--from the drain opening and the street. He concentrated on the opening, but never went to the street outlet that we had discussed early in the operation. He did use a balloon to no avail and said that the pipe was probably broken. He never went to street to work the other way on the blockage.
When I called the office yesterday afternoon and explained my displeasure I was told by the son of the owner that you don't beat horses and all that could be done was done. I did explain about the other entry point, but that had no impact. He did say that he would talk to his associate and get back to me today, which he did.
I called back this morning and was told that the plumber in question had asked me if I wanted him to enter from the street and that I would not cough another $185.00 to do that. That statement was a lie and I told the office so. We had already discussed that approach and the plumber said he was willing to do that if the close drain entry did not work. We did discuss hydro-jet at two different price points, but I did not go for a private jet ticket to Europe!
Today, I shared with the office a saying my dad used with me. There are two parts to every job and you must make every good faith effort to complete both professionally. There was NO Good Faith effort to follow through on the second part-entry from the storm drain on the curb. Money was one reason and fear that their mechanical snake might be damaged... That was the cost of doing business in my previous employ!
Never ever again with I hire or recommend Tweedy to do job for me or anyone who asks me for a recommendation.
$245.00 down the drain both figuratively and literally...
817 W 17th St #1, Costa Mesa, CA 92627
Plumber
I was so impressed with the quality of technical expertise and exceptional communication that I have to write a review!
I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.
He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.
In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.
A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.
I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.
I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.
He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.
In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.
A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.
I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.
3655 W McFadden Ave, Santa Ana, CA 92704
Plumber
Didn't know what he was talking about wanted to charge $5000 once I said no he dropped it down to $4000 for a job I got done for under $450 it was a waste of my time having to leave work early to meet with him
Santa Ana, CA
Plumber
Best Refrigeration, HVAC, plumbers and electricians I've ever hired. They are always prompt and complete their jobs with great service while being transparent about the job. And having help for almost any possible service in one company makes them reliable and trustworthy when you need any service asap; they have your back.
2510 N Grand Ave Suite 110, Santa Ana, CA 92705