Best Water Heater Repair Campbell in San Jose CA

Great website for scheduling appointments and great text message updates to let me know when the plumbers were on their way. I was able to quickly get a same day appt on a Saturday of a holiday weekend. The work was done quickly and professionally. The plumbers were friendly and very efficient. The only downside is that the price was VERY expensive.

The lady in the office mixed up scheduling the same job twice this week, she said Tuesday but scheduled for Wednesday. She scheduled for 2:00 - 4:00 PM but at 6:00 PM, no plumber and then dropped the job, leaving a resident without use of his shower/bathtub for 3 days. The apartment manager had to scramble to find another plumber at the last minute. Go-Mez Plumbing doesn't schedule the day they tell you, they don't show when they're scheduled to arrive, they don't call to let their client know they would be late and they renege on the job altogether. Terrible customer service. I would not recommend using them as they will leave you in a bind.

We called CMS needing a water heater replacement, and after asking if we were without hot water they said they would try to rush getting a new one for us. They set us up for an appointment the very next morning, and Nickolas from CMS showed up promptly and started to work on it. Nickolas was friendly and very professional, and he did a great job replacing our old water heater.

Update 1/27/23: A week after installation we found that the water heater was leaking from one of the hoses, and promptly called CMS plumbing and let them know. The dispatch one of their plumbers named Louie within a few hours and he came to check it out. Louie was very friendly and knowledgeable, and was able to fix the issue and get it back up and running. Louie also took extra time to check everything out on the water heater to make sure nothing else was wrong, and cleaned up all the water so it was ready to go. Excellent work!

We called United Plumbing to have a regulator installed in our home. Plumber was punctual, professional, and honest about his work. We are very happy with his work and will definitely call them for any other plumbing/repairs in the future. Strongly recommend giving them a call!