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Plumber
We used Marti's Plumbing Service for an emergency water heater change-out in June, 2021. We also asked that they apply for a building permit on our behalf, and Marti's agreed.
The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak.
Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit.
City of Cupertino's List of Required Corrections:
1. Single wall vent connector for water heater requires 6 min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly.
2. Provide access to vent flue to verify B-vent or install new for water heater flue.
3. Provide insulation on first 5'ft of water lines at water heater
4. T&P piping at termination to not be threaded and to terminate 6-24 off garage floor or pipe to exterior and maintain same termination clearance off ground surface
5. Water heater to be fully blocked and braced
6. Water heater bracing at lower brace to be located within bottom 1/3 and 4 above control valve
7. Tighten water heater bracing
8. Provide water bond hot to cold and to gas line.
9. Provide approved expansion tank brace and install per manufactures installation instructions
10. Provide sediment trap on gas line after the valve and before the flex
The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak.
Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit.
City of Cupertino's List of Required Corrections:
1. Single wall vent connector for water heater requires 6 min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly.
2. Provide access to vent flue to verify B-vent or install new for water heater flue.
3. Provide insulation on first 5'ft of water lines at water heater
4. T&P piping at termination to not be threaded and to terminate 6-24 off garage floor or pipe to exterior and maintain same termination clearance off ground surface
5. Water heater to be fully blocked and braced
6. Water heater bracing at lower brace to be located within bottom 1/3 and 4 above control valve
7. Tighten water heater bracing
8. Provide water bond hot to cold and to gas line.
9. Provide approved expansion tank brace and install per manufactures installation instructions
10. Provide sediment trap on gas line after the valve and before the flex
1601 Almaden Rd unit a, San Jose, CA 95125