Best Major Sewer Line Repairs in San Jose CA

Excellent work quality and material used. Demo and copper pipe install all in one day.

Easy to work with. No issues at all.

Our kitchen Garbage Disposal was *leaking*, so we called home warranty on 6/30 and was assigned to Platinum Rooter & Plumbing Inc. After waiting for two days, there was no response from this company for appointments. No one in this company answered the phone. I called the Home Warranty company many times, and on 7/2, I received a notification that the appointment was randomly assigned to 7/23 without consulting my calendar.

I am unable to tolerate a leaking Garbage Disposal in kitchen for 1 month. After multiple attempts, I finally reached out Platinum. The owner said they MUST go there on 7/23 to DETERMINE WHETHER to replace the garbage disposal. I asked whether I need to wait for another month after 7/23 for them to order a new garbage disposal, the owner literally told me it's highly possible.

I told the owner the garbage disposal must be replaced. He asked me, Are you a certificated plumber? I told him it was diagnosed by another plumber. I can send him pictures about the situation and model. The owner very rudely rejected any proposal to solve this problem quicker.

I said I would write a review of what I experienced publicly, he owner said, If you leave a bad review with no reason, I will dispute this service.

Fine. Good luck with your business.