Best Electrical Repairs in San Jose CA

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The best!!

On the first day of CA Shelter and Place, my heater decided to quite, it was a very cold day, but I found Fuse HVAC, they booked my a same day appointment, their technician Chirill came on time, identified the issue and fixed it the very next day. Fast forward, 8 months later, my heater suddenly acted up again, the flame was turning on and off every several seconds. It's a Sunday afternoon, I called Fuse HVAC, prepared to hear the voicemail and leave a message, and was really surprised when Alec picked up the phone, he told me their schedule was fully booked in the next 4 days, but he would contact Chirill and let me know if he could squeeze me in. Less than an hour later, he called me and confirmed Chirill would come on Monday. Chirill arrived, again on time, upon inspection, he identified the issue was caused by a blocking of air intake which lead to furnace overheat, he fixed it, AND didn't charge me, even though it is after 6 months' warrantee period. I'm SO impressed by how professional and customer centric they are, both Chirill and Alec and the company they represent. I highly recommend Fuse HVAC Repair. You may find some companies can do good job and charge fair price, but how many of them can have live/friendly person answer your phone every time, even on a Sunday afternoon, is willing to squeeze you in their schedule, and their technicians are always on time, knowledgeable, considerate, and never try to make money off of you?

Ernesto from Pacific Coast Home Services installed our new water heater. He was professional and efficient, working hard to get everything done in only a few hours. He has excellent knowledge of suppliers, and was able to find a unit in our area, which saved more time. He even fixed some issues from the previous installation, such as a drain pipe that was routed incorrectly. We are very happy with our new water heater installation, which looks and works great!

The tech was absolutely stunning and helpful!!! We always have been working them since from long time. He always let us know that our capacitor was leaking, but working at manufacturing specs and that all other parts of our AC systems were running well. so he gave us several options on what we could do along with all the possible warranties, and we decided to go with oe of his recommendations. the tech replaced our capacitor, showed pictures of the replacement, recommended we clean our filter, and we are all set to go!!!

Earl came to the appointment on time. He gave me 3 options for the current old furnace which needed to be replaced. He was professional and curteous.

We were very pleased with the service we received from The Fuse company. All staff who we had contact with were helpful, courteous and efficient. The installers were reliable and tidy and completed works to a high standard. We would recommend this company unreservedly.

Terrible customer service. If I could give negative 5 stars, I would! Makes you send pictures. Won't even come to look at the problems & give an estimate. Tells me to order all replacement parts in advance to replace an entire bathroom when all I need is to replace a shower valve.

Too lazy to even come assess the problem so how would he even know what needs replacing??? At least talk to the customer and treat them like a real person rather than just texting and telling them to order all kinds of stuff before even coming to give an estimate. Terrible customer service. Rude attitude. Ridiculous requests. Waste of time!

I'll keep looking for a real handyman, one that actually cares.