Best Damaged Sewer Line in San Diego CA

Very knowledgeable and conscientious

I had a great experience with ACE contractors, specifically Juan Pelayo who was our field technician. I called because I needed a quick fix for one of my rentals and Juan responded, completed the work and had such good interaction with my tenants that they specifically called me to thank me. Then I asked Juan to come fix an issue at my home and he came up the same day, stayed late to make sure the job was done right, and was friendly and personable with my entire family. I can’t speak more highly of Juan, but now that I have Ace saved in my phone I can delete all the other plumbers in my contacts!

Phenomenal work. I had multiple projects that needed to be done: replace bathtub drain, valve replacements, new water heater, and a few other things. After some negotiation over the estimate price, we reached an agreement. The work took, maybe, half a had to complete all of the projects. The tech that was sent to do the work were great with my kids, and took the time to answer the questions of my youngest. Again, just a phenomenal job.

I CALLED TO INQUIRE FOR BUSINESS AND FRED WAS VERY MUCH UNPROFESSIONAL. DO NOT BOTHER ASKING QUESTIONS, HIS ILL-TEMPERED BEHAVIOR WAS THE WORST. HE DOES NOT HAVE ANY KNOWLEDGE OF CUSTOMER CARE. BEWARE! STAY AWAY!!EDIT:Frank called me to resolve the issue that occurred with Fred. With what seemed to be an in-genuine call at first just to get the review removed/fixed, I am fixing this review due to his best efforts. He did his best to defuse the situation and straighten things out. While this should not have occurred in the first place, I am willing to give this company a chance at business. This is my honest review. Thanks.4 stars for efforts.