Best Hybrid Water Heaters in San Antonio TX

So they were contracted to my house from the home warranty company to fix my water heater. So of course the warranty company tells us not to worry everything is covered, well Santiago goes out and tells me they'll get back to me because they have to wait for a authorization code I was so mad at him that I went off on him. So I called the warranty company again to tell them what he was telling me. They tell you what you want to hear of course that's the title of a customer service rep. So when Alamo Plumbing Solutions comes out they call the back line and actually speak to the authorizations department. At first I didn't believe that the home warranty company would try to make me pay anything out of pocket. I Also didn't think they would make me have to wait 2-3 days for them to ship to shop the water heater. Well I went to Alamo Plumbing office to tell them look the customer service rep said I didn't have to wait for my water heater. Santiago was at the office at the time when I showed up. He showed me the confirmation of the water heater being ship to shop and then I was furious I called the back line to the home warranty company which the home warranty company is sneaky and doesn't want the homeowner to call. I felt bad for the plumber because after doing my research I found out that when you call the home warranty company your call is answered by a rep in another state possibly even an other country. He tried to even give me one of is water heaters that he stocked in his office. Of course the warranty company didn't want that either. I am writing this review to thank Alamo Plumbing Solutions for trying their best to help me and I'm sure other home warranty customers. Also be aware they wont pay your plumbing contractor nights or weekends so don't think about them sending anyone after hours or on a weekend. If it sounds too good then maybe it is!!

Totally professional and competent. The most trustworthy air conditioning & heating company we've ever met. Highly recommended.