Best Ac Units in San Antonio TX

Let me tell you why Ryan H. and A&A Plumbing will be our sole providers of any service needed:Came home from vacation to see a leak coming through our laundry room ceiling as well as our water softener stuck in service constantly draining. My initial reaction was to run around like Macaulay Culkin in Home Alone. Called A&A and they sent Ryan out.First, customer service is top notch. Not only do they stick to their times, they text you with a picture of your technician along with a link to track them.Next, Ryan showed up with Joe to check everything out. Everything they do is quoted and shown via their iPad. All pricing and services. Well bad news is my Master Bathroom flange was broken causing the leak. Good news is Ryan saved the day and explained what happened and what needed to happen. The water softener was a Kenmore UltraSoft 275 and beyond repair. Ryan showed me options and was not pushy. He said I could go to Home Depot and grab a softener off the shelf and install it, or have them put a system in. Explained the pros and cons of each without being biased. He really puts the ball in your court while making professional recommendations.Ryan and Joe left with the intention of coming back for the toilet flange fix later in the week. I called A&A back and said I’d like to do the water softener as well. “Not a problem, we’ll take care of it” was the response from dispatch. I cannot emphasize how customer service oriented this company is. Thank you, please, may I, etc. They are just complete professionals.Now, we weren’t planning on replacing the water softener at the same time, but they really do have great pricing. That on top of having a real system in place versus a throwaway softener in place made the decision easier.Two days later Ryan and Joe show up right away per our appointment. Joe immediately started work on my toilet flange while Ryan replaced the softener. My old softener was put in as if I (minimal to zero experience) installed it. Ryan reworked the valves and pipes and it now looks like it’s part of the house instead of some haphazard addition. Joe knocked out the new flange and everything was cleaned up. Ryan debriefed me on everything and what was next. Explained and pointed out potential issues that may arise that they saw when working. Not plumbing issues, but when I redo to master bathroom, I’d need to replace the subfloor due to water damage, etc. Ryan immediately set up an appointment to come out in two weeks to make any adjustments to the softener if needed. Awesome! I have other things that need to be done and am excited to have someone that can take care of it quickly, professionally, and at a great price.My experience echoes many of the reviews and I stand by this being a 5 Star company. It is so often we feel we get ‘taken’ when plumbing problems arise. A&A Plumbing is what companies should strive to be like. They keep you informed without feeling dumb. Everything is competitively priced and their #1 goal is your satisfaction. Although I do not want any emergencies or issues to come up, but if they do, I know who’s number is saved in my contacts.