Best Office Services in Saint Petersburg FL

First the young man who came to my home was a true gentleman. This is why a gave a 1 star review. I would have left a zero if not. I have a gas fired Rinnia tankless hot water heater. When he came he told me he has never worked on one of these before but he will look at it and “phone a friend” for help. I had an idea the transformer was defective and he tested the system and agreed. After phone calls made he said the part wasn’t available but he would install a new unit for $1800.00. I said no thank you, looked up the part number on the internet and found one in downtown Clearwater. And to top it off he charged me $50.00 for nothing. Totally unqualified to repair this kind of unit. I could not recommend this business to anyone.
Responding to your response. This is an 11 year old heater, not 14. Second, your technician did NOT diagnose the PC board as defective. Actually he went to another job sight and picked up a controller to see if that was bad. He never touched the PC board. After he told me he never as worked on one of these units I was skeptical so I was with him while he looked at it. I did find the transformer locally and replaced it and you are correct it didn’t fix it. I did call another plumbing company for a trained Rannai technician could fully diagnose this. He showed me how the PC board should be tested. The board has been discontinued so the unit had to be replaced. He quoted me the price for an exact replacement to what we have. The quote was $400.00 less than your quote so I don’t understand why you would say a “cheaper” unit. Shameful representation of your company.

Ordered a door that was delivered to us from Home Depot. Have been trying to get the door installed for a month now. We get a different story each time and are told information we were not told previously. On Oct 11 we paid for the door installation in full ($1100) was told we would get a call and get scheduled for a new door in 48 hours. Today is the 19th - we are still waiting for that phone call with a door laying in my living room waiting for install. Disappointing, i am not used to this type of service from home depot.