Best Home Comfort Solutions in Saint Paul MN

When our wall mounted boiler (radiant floor heat & hot water supply) suddenly went out I searched for someone familiar with this technology and Krinkie's was listed on the manufacturer's web site. They responded immediately and the tech who arrived was able to diagnose the problem, it turned out that the itemized cost to repair was not worth sinking into equipment that was beyond expected lifetime. He arranged for Joe, Master-Plumber, electrical wizard and all around engineering wizard to provide an estimate for replacement with design tweaks to enhance system and cut energy costs. They installed the system the next day (Saturday) and have since upgraded/replaced our thermostats to Alexa-enabled, remote-sensing Ecobee's that provide incredibly easy-to-use zone heating throughout the house. It's pure luxury to adjust temps anywhere via Alexa and to be able to monitor our home's temperatures, humidity and air quality from anywhere. I can highly recommend all of the technicians at Krinkie's and am blown-away by the depth of knowledge and technical prowess of Joe specifically!

I have an electric furnace that's in service for about 12~13 years. It went out of power all of a sudden in July. Had one HVAC company looked at it but they couldn't fix it, and suggested me to replace it. So I had two other companies looking at it, one of which Apollo. Both technician spent about an hour or so and told me it could not be repaired. Apollo got me an estimate for about $12,000 to replace it. Since there is rust on the chassis and the components, I was told by the technicians that it's most likely caused by water damage, so I filed an insurance claim. The insurance company sent out two investigators, both concluded that it was actually power surge shot the transformer, not at all water damage. So I begged Apollo to send someone to repair, since one of the investigator suggested me to. This time the technician Mike had it fixed, with the report provided. The insurance company gave me an estimate of $400 repair bill, with the transformer priced at $40, I paid the repair for $1,400, with the transformer being charged at close to $600.Since this is a rental property, both technicians told my tenants that I SHOULD replace the furnace. After spent over $2,000+ on a simple repair, my tenants now resent me as not doing what I need to do. I bit the bullet so my tenant could have heat, but I am now a cheap and greedy landlord. An electric furnace usually lasts 25-30 years, with not many components to deal with like a gas furnace. It's really not in their position to talk to tenants like that.I hesitated on whether giving a 2 or 3 rating. I believe Apollo technicians all have the ability to fix it but it seems that the company is more motivated to sell new systems than helping out the customers. And the over charge of the parts is outrageous, 15 times! I appreciate Apollo fixing it. Giving a 2 star is to make the review negative, to warn people about the possible price gouge, and upsell. They are probably not the only company doing it in this field. I'm just sad that I don't feel I could trust the professionals.