Best Drain Field Cleaning in Saint Paul MN

Brown was great! He diagnosed the problem and explained what I needed and what the cost of the service would be before he started. Then he showed me what he found, and told me how to prevent the problem from happening again. Very polite and courteous, cleaned up thoroughly when he was done.

Andrew did an excellent job cleaning out out main water line today! He was very knowledgeable and explained exactly what he accomplished at our home. A very nice gentleman with a positive attitude and very professional. Great Job!

John is a true professional with a friendly, easygoing attitude and he is highly skilled at explaining what is going on every step of the way. He came out within a half an hour on a Saturday to assist us with a main line clog. He quickly assessed and resolved the issue and gave us good advice about what to look out for in the future. Price was fair. He cleaned up everything and left without a trace. What a great experience! Thanks.

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.