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Plumber
My interaction comes from a Best Buy appliance purchase. Without going too far into historical events, the original contracted installer replaced my gas dryer fittings with used parts and kinked the gas line from main which caused a gas leak. Fast forward to today and through significant time dealing with Best Buy, XPO, and other plumbers we had Charlie and Jake out to my home. They were efficient in not only finding the leak in the connections but also find and fixed the leak caused by the original installer which wasn't found or diagnosed during several previous call backs.
Both Charlie and Jake took their time. Triple checked their work and when all was said and done, we were left with a feeling of safety and a feelings or relief that FINALLY we had professionals over that actually cared about their quality of work and attention. After originally purchasing the washer and dryer from Best Buy January of 2020, we can finally use the products purchased. Thank you to the Master Plumbing Services team and especially to Charlie and Jake. Kudos!
Both Charlie and Jake took their time. Triple checked their work and when all was said and done, we were left with a feeling of safety and a feelings or relief that FINALLY we had professionals over that actually cared about their quality of work and attention. After originally purchasing the washer and dryer from Best Buy January of 2020, we can finally use the products purchased. Thank you to the Master Plumbing Services team and especially to Charlie and Jake. Kudos!
Saint Paul, MN