Master Plumbing Services

Great customer service from the start. Plumber called ahead to let me know he was on his way, showed up on time, was polite, professional and relatable. He took time to explain what was going on with out being condescending and/or trying to sell me on things I don't need. He cleaned up after himself and was out the door in an expedient manner.

Excellent service. The gentleman responsible for installing our recirculating line and dishwasher also took the time to fix a simple water filter issue I was having. Highly recommend.

We had Master Plumbing Services, LLC came and replaced a water heater in January. After some miscommunication with our home warranty service provider, we were able to get service the next day. Everything completely installed and finished in one day.

Technician came to my home to inspect a waterline issue. I had water leaking from a pipe in my basement ceiling. He did not access and view the pile/line and made a false report claiming it was a pre existing issue. People please dont trust them on any inspections. They are terrible. They are not certified. Dont let the apprenance fool you.

I had a great experience with Master Plumbing. They answered my phone call and scheduled a timely appointment. Plumber showed up on time, was friendly, and completed the job in a timely and professional manner. I would highly recommend Master Plumbing.

I would recommend them. They are efficient, forthcoming, and reasonable.

Master Plumbing installed a gas range I purchased from Best Buy. They're contracted to do installations. Jake and Dan were professional, pleasant and knowledgeable. Were careful not to make a mess. Followed protocol concerning Covid. My understanding is that are also master plumbers. I will call them in the future for plumbing issues.

Worst service ever,my home warranty send this company to check my shower for small leak, they do silicon job like 5year old kid all over the faucet ,and i call them and they said is not to bad ,what did you expect !
Igive them 1 🌟 because i have no more choice to 0 👎👎👎👎👎👎👎👎👎

My interaction comes from a Best Buy appliance purchase. Without going too far into historical events, the original contracted installer replaced my gas dryer fittings with used parts and kinked the gas line from main which caused a gas leak. Fast forward to today and through significant time dealing with Best Buy, XPO, and other plumbers we had Charlie and Jake out to my home. They were efficient in not only finding the leak in the connections but also find and fixed the leak caused by the original installer which wasn't found or diagnosed during several previous call backs.

Both Charlie and Jake took their time. Triple checked their work and when all was said and done, we were left with a feeling of safety and a feelings or relief that FINALLY we had professionals over that actually cared about their quality of work and attention. After originally purchasing the washer and dryer from Best Buy January of 2020, we can finally use the products purchased. Thank you to the Master Plumbing Services team and especially to Charlie and Jake. Kudos!

This company does excellent plumbing work.
The staff are well trained and professional.

Had Master Plumbing Services replace my hot water heater. Though they came to me through a Home Warranty referral, I could not be more impressed with the whole crew, from Denise in the Office to both technicians who first diagnosed the issues (and help limp along the failing unit until the new one was ordered and delivered) and then installed the new unit. Keep this name and number handy for your plumbing needs.

I have had Master Plumbing Services out for a couple of repairs and water heater replacement. Their installers are professional, knowledgeable, and very friendly. I will consistently use them for their customer first mentality, and professional work! Thank you!

I have worked with Master Plumbing on nearly 100 bathroom remodels. They are my go-to every time. Very reliable and professional. If there's ever an unforseen issue, they have solutions, not excuses. Their work is quality every time.

Brandon of Master Plumbers came out to repair a leak for us. He gave us a call ahead of time to let us know that he was about 10 minutes out. When he arrived he got right to work. He allowed us to peak over his shoulder and explained what was going on. He was very professional, worked quickly and kept his work space clean. Great service all around. Thanks Brandon and Master Plumbers LLC.

Bob was easy to work with and everything seems to work well! Fair prices and showed up on time.

Had MPS replace my water heater last April. Having issues with no hot water. Called & texted them for assistance, no response. Called the MFG to file a warranty claim and they sent Champion Plumbing next day which the issue was resolved and stuck me with $475 bill. The CP contractor said whoever did the install did a poor job and not up to code. RED FLAGS everywhere and my family could have been in danger! Enraged and called MPS to explain the situation and requested a reimbursement. Lady told me not going to happen and that I should've kept trying to get a hold of them. Explained I did my part communicating two ways, text and phonecall. Even more angry at this point. Lady couldn't do anything and needed to talk to the manager so I took down email and hung up. CP sent me pictures and a report on his service and discoveries so I forwarded to them to MPS. Thinking this will be resolved in my favor but was I wrong. They claimed CP's way of business is to lie to get paid. Well that is exactly what MSP is about. We wouldn't be here if the job was done properly and up to code the first time. I lost $$$ on MPS f'up. I hope they learn from their mistakes because luck is going to run out if they continue to do business this way. My intentions is not to discourage people from doing business with MPS, because we all need to eat, but simply to let others be aware to conduct the research on service companies prior to hiring someone for the job.

Their employees are not respectful of the neighbors to projects that they are working on. Master Plumbing is working on a large project a couple doors down from my house as a subcontractor. One of their vans parked in front of my boulevard garden, and the driver was consistently walking through my plants. I confronted the driver and told him not to walk through my plants anymore, and he brushed me off, saying that the boulevard was public property, and that if I didn't want my plants to get stepped on, I should not have put them there. I can't speak to the quality of the work that they perform, but they do not care for the property of anyone who isn't paying them.