Best Prv Install in Sacramento CA
Plumber
This company is a Navien water heater specialist as I was having issues with mine after 10 months of installation. They did not install my water heater but I needed a Navien specialist to diagnose it.
I paid them 160 for them to come out for 20 minutes to tell me it was my condensate line, which seemed kinda weird to me as there was no signs of it backed up.
But the machine decided to work when he disconnected the condensate line and didn't even bother getting on Navien tech support.
The heater goes out again 2 days later and I needed them to come back. Once again he tells me it's the condensate line and tells navien I didn't have any fall on the neutralizer.
None if this made sense to me since I delivered 90 new homes with the same set up with no issues.(I'm a construction manager)
Long story short, I had to call Navien tech myself to ask 2 series of questions to figure out I had a internal leak on the heat exchanger and newwrx told me since they didn't install it they did not want to touch it, unless I buy a new one from them.
I ended up going with Clark and rush as their tech knew the issue and got the part warranty.
If you want a navien tankless or need a specialist stay away from this company their tech probably needs more training.
Only thing good about them is their scheduling on showing up at the time alloted.
I paid them 160 for them to come out for 20 minutes to tell me it was my condensate line, which seemed kinda weird to me as there was no signs of it backed up.
But the machine decided to work when he disconnected the condensate line and didn't even bother getting on Navien tech support.
The heater goes out again 2 days later and I needed them to come back. Once again he tells me it's the condensate line and tells navien I didn't have any fall on the neutralizer.
None if this made sense to me since I delivered 90 new homes with the same set up with no issues.(I'm a construction manager)
Long story short, I had to call Navien tech myself to ask 2 series of questions to figure out I had a internal leak on the heat exchanger and newwrx told me since they didn't install it they did not want to touch it, unless I buy a new one from them.
I ended up going with Clark and rush as their tech knew the issue and got the part warranty.
If you want a navien tankless or need a specialist stay away from this company their tech probably needs more training.
Only thing good about them is their scheduling on showing up at the time alloted.
7031 Roseville Rd STE A, Sacramento, CA 95842
Plumber