hit counter

Best Igniter Replacement in Sacramento CA

Super Brothers Plumbing, Heating and Air Plumber
I had Super Mario install a Rinnai RUR98IN replacing a 20 year old 75 gallon gas water heater. I called them on a Wednesday evening and got an appointment the following day to get a quote for the replacement.The appoint occurred right on time and beginning of only a 2 hour window (my experience is 4 hour windows are the most common). The price was what I expected considering I had to run a 30+ foot dedicated gas line. I received the quote ~5:00 PM and immediately agreed then wanted to know how quickly they could install. Later that night I received a call saying someone would be out the following morning. Right at 8:00 am the first guy showed up and started working. He and another guy who showed up at 9:00 am didn't stop working until 9:30 PM. Both were very pleasant and were definitely focused on quality and building code. They could explain what they were doing and any random question I came up with throughout the day. After they left I kept receiving error code 63 meaning the re-circulation pump wasn't moving a sufficient volume of water. I called the same night (and the owner answered). he gave me instructions to bleed the water line and reset the unit to clear the error code. He said to contact them again Saturday morning if it wasn't working. The following morning I texted the owner saying it was still displaying the error code. He responded before 8:00 am and was at my house around 9:00 am. It took him less than 10 minutes to diagnose a part that needed to be switched out that was contingent upon the installation requirements.

Overall this is an awesome company. They are responsive, take their time and seem to care. I would do a lot more work on my house if every company worked like Super Mario. I honestly can't speak any higher of them. Great experience from beginning to end.

7475 Kanai Ave, Citrus Heights, CA 95621
phoneCALL US NOW!