Best Water Softening in Riverside CA
Plumber
Home visit, arrived on time. Professional service on a Christmas day.
11801 Pierce St Ste 219, Riverside, CA 92505
Plumber
The second day after installation water was discovered on the garage floor(video of floor water is available via iphone).
The water tank was leaking into the base of tank and then into the overflow pan.
A drain line was not connected to the overflow pan so water filled and exited at the level of the pan opening.
Water entered the base of the raised platform that supports the water heater and exited under the wall of the platform and puddled on the garage floor (video is available via iphone.
Water supply to the tank was turned off. Five containers of leaking water were taken from interior of water tank and the overflow pan (video is available via iphone).
Installer arrived 2 days after the install to discover that the new soldered connection to the tank was dripping water (a video of the leak is available via iphone).
Installer resoldered and stopped the leak and made notice of the damp and crumbling drywall where the support wall met the garage floor.
Installer said that the plumbing company’s Handyman would do the drywall repair.
Tried contacting plumbing company 3 to 4 days later to ask when repair would happen….could not leave message as “mail box is full”.
At this point, I am most concerned about mold growing inside the raised platform that is completely enclosed.
As there was no follow through for the repair, the only way to get the attention of the plumbing company to take care of the drywall situation was to stop payment on the invoice.
TOOK 5 CONTAINERS OF WATER
PAN DRAIN DID NOT HAVE PVC DRAIN PIPE CONNECTED
DRYWALL DAMAGE AT BASE OF HEATER STAND.
PHOTOS AND VIDEO AVAILABLE
LEAKING AT COPPER CONNECTION TO TANK
The water tank was leaking into the base of tank and then into the overflow pan.
A drain line was not connected to the overflow pan so water filled and exited at the level of the pan opening.
Water entered the base of the raised platform that supports the water heater and exited under the wall of the platform and puddled on the garage floor (video is available via iphone.
Water supply to the tank was turned off. Five containers of leaking water were taken from interior of water tank and the overflow pan (video is available via iphone).
Installer arrived 2 days after the install to discover that the new soldered connection to the tank was dripping water (a video of the leak is available via iphone).
Installer resoldered and stopped the leak and made notice of the damp and crumbling drywall where the support wall met the garage floor.
Installer said that the plumbing company’s Handyman would do the drywall repair.
Tried contacting plumbing company 3 to 4 days later to ask when repair would happen….could not leave message as “mail box is full”.
At this point, I am most concerned about mold growing inside the raised platform that is completely enclosed.
As there was no follow through for the repair, the only way to get the attention of the plumbing company to take care of the drywall situation was to stop payment on the invoice.
TOOK 5 CONTAINERS OF WATER
PAN DRAIN DID NOT HAVE PVC DRAIN PIPE CONNECTED
DRYWALL DAMAGE AT BASE OF HEATER STAND.
PHOTOS AND VIDEO AVAILABLE
LEAKING AT COPPER CONNECTION TO TANK
6150 Rutland Ave suite 9, Riverside, CA 92503