Best Electric Hybrid Water Heaters in Reno NV

Mike one of the technicians verbally stated a week without hot water was not an emergency unless we get paid extra for it and we'd have loved to pay extra for it, unfortunately Mike answered the phone at a number given to us by our home warranty company and he couldn't be more bothered to discuss the issue, cursing several times, talking over me, and laughing, belittling the fact that a house 6 people and 3 kids have no hot water, Mike and subsequently Vanallen plumbings stance that there is no emergency unless Vanallen gets paid extra (Vanguard as professionals can not assess the situation take ownership and call for a fee increase? Wonder why..... Popular football game weekend... Go figure Mike stated we just don't work Weekends to my wife after the big game they do? well if your paid extra and no football Mike and Vanallen does, but it's situational. Currently carving out as much time as I need to bring attention to Vanallen Plumbing and their core values and the pillars that make up their belief system as a business and ensure on my end that today every warranty company that gives them warranty work will know, it's my goal to hopefully show the warranty company's the reasons why they should eliminate sending work orders to them, I personally have been a technician for many years but am traveling currently or I'd have not bothered Mike and Vanallen during football, Mike refused give me his bosses number, fair. Enough but when you call every person on the website or the main number, it just goes straight to Mike.