Best Root Growth in Raleigh NC

Had a problem with one of our toilets which was just installed a few days ago by Home Depot. It turned out the new toilet wasn't deep enough, and we were going to have to swap out two toilet bowls in our home which would have been a considerable amount of money. I called Benjamin Franklin Plumbing and scheduled them to come on Monday. Joseph gave me an estimate over the phone so there would be no surprises. They were a bit early and sat in their truck. I mean whenever do service people arrive early! We let them in and Joseph inspected the toilets. After checking out the newly installed toilet, it was discovered the tank had not been properly tightened and was loose. Also the fill valve mechanism was over tightened and the piece had popped out which didn't allow the water to fill back up. Fixed that. Then the supply line was not tightened enough which would have caused a leak at some point. Home Depot also put the screws in upside down so the caps at the bottom of the bowl didn't go all the way down. By lowering the water level in the tank, it brought the water in the bowl to fill up about an inch or so less which solved our problem completely! So, they corrected all the problems and there was no need to swap the bowls! This saved us hundreds of dollars. The cost for the visit was extremely reasonable, and both Joseph and Chris were as helpful and professional as they could be. There are a great many plumbing companies to choose from, and I can honestly say we are so glad we called them! Bottom line, my family and I highly recommend Benjamin Franklin Plumbing!

Update: It became necessary to switch the toilets which was the original plan. Chris came over ON TIME and changed both bowls himself. He was so polite and professional. When it came time to pay, they deducted the amount from the last visit! My family was so surprised and grateful! Prompt professional, experienced and more than fairly priced! Benjamin Franklin Plumbing is exceptional and has excellent customer service! I am definitely recommending them to my friends and family.