Best Geothermal Heat Pumps in Raleigh NC

Our upstairs ac quit working last Thursday, in August. We couldn't even sleep upstairs, it was so hot. We called Service Experts Friday morning, they were at our house by Friday afternoon. It was a 14 yr old unit that had already been repaired several times so we opted to just replace it. Their techs were out Saturday morning with the new unit, it was installed and running by Saturday afternoon. We couldn't ask for faster service. The techs were very courteous, they covered our floors before they began and cleaned up everything after they were done. Even offered to replace all our filters (with ones we already owned) while they were here. We expected to have a wait considering the current supply chain issues but that wasn't the case at all. We know our downstairs unit will go at some point and already know we will be calling Service Experts again at that time. This was a better experience than we expected and are very happy.

The technician was on time, exceptionally knowledgeable, friendly and did the work in good time. Above all, he was very helpful in explaining the work and potential issues we might face over the years. We were exceptionally happy.