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Actual problem was probably beyond the scope of work, so unresolved, but its not their fault. They were pleasant, and professional, and did all that they said they would, just as they said. I would call them again, if needed. Home repairs can be strange, open-ended things, but they were very good at telling me my options and what they could and couldn't do to help me. I appreciate that.

Thank you again Bob for a stellar job.