Best Mold Damage Restoration in Plano TX

Problem was addressed quickly and efficiently, and accommodated to my schedule.

The technician/plumber, Ozzy, was helpful and extremely thorough. He was experienced and analyzed our difficult problem accurately. And other plumbers had tried. Ozzy worked hard to fix it and thank goodness he was able to clear the piped for us.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.