Best Kitchen Tile Repair in Plano TX

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

These guys are great ! Great work, service and personable through the jobs they did for us, one was replacing all galvanized with copper in the whole house, me and my wife are very happy we hired John and his crew and the work is solid, probably isnt the cheapest but we found it fair enough for the jobs getting done well and right, you wont be disappointed if you hire these guys.