Best Commercial Properties in Plano TX

Scheduled service on a Monday morning. Took off work and waited but no one ever showed up. Never got a call advising there was a delay or that they would be late. I had to get back to work. When I called Dallas Sewer Hydro Jetting Service , the guy asked me why I didn't call them to find out why they were late. After that comment, I advised I would not be using their services. To me, it showed a lack of concern which could reflect in their work, as well.

I can understand that things come up and delays are always possible. That's when you make a call to the customer to ask for a different time or explain the delay. Since there are plenty of other plumbing services available, I was able to get someone else fairly quickly.

We had a sewer line leak fixed by them. And very pleased by both their professionalism and the quality of the work. The front office was very responsive, patient and helpful as we were going through finalizing a loan with the lender.

What I truly amazed was the cleanup job the crew did after the work was done. They left the backyard and patio as it was before. Which is remarkable since there was all the mud from a 30 ft long tunnel under the house.

Also, Dean was very professional and honest in his judgement of the issue and possible solutions.

We had some ridiculous quotes from some other companies.

I would definitely do business with American Leak Detection again , though I hope I don’t have to don’t want any more leaks :)

What a pleasant experience in the midst of hail damage and countless repair calls! Zoom Drains showed up almost immediately after my call. The technicians were courteous, informative, professional, and honest about work needed/optional. The owner volunteered a very fair price. I’d use them again and recommend them to friends, neighbors, and relatives!