Best Ceiling Repair in Plano TX

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

Yuck. These people were horrible - at least the service tech that came out.

Our appointment window was between 2 - 4 and they showed up at 1!
First of all, we called them out to come to our house to fix a leak under my mom's sink in our mother in law suite, in her kitchen. The leak was under the sink and the tech just said, well this is really cheap plastic piping, it should be stainless steel.

I said, OK. So where is the leak coming from?

He said, from the pipe. However, he hadn't really even turned the water on yet. Once he did , he saw the leak was coming from behind. My mother had also said that she had heard a rattle in the garbage disposal and I had mentioned that to him. The tech said, You just need to get a new disposal as well don't repair them, we only replace them but if you buy a new garbage disposal we'll give you all the new parts under the sink for free.

He NEVER turned the disposal ON to hear it or to see if it was actually even broken!!

Then, he comes back with a quote after a few minutes in his van and says for a new 3/4 Horsepower garbage disposal it would be $790!! I have bought a FULL Horsepower Insinkerator disposal for clients (design clients) for less than 1/2 that!! Talk about a mark up!

To just replace the piping it was going to be $297 then when I told him we just wanted to replace the piping and I asked will it be all stainless steel he said no it would be plastic. He said in order to be stainless steel they have to replace the garbage disposal. Then he said we needed a basket strainer and it would be an additional $99 for that so total of $396!!

WHAT A BUNCH OF RIP OFF ARTISTS! After I told him, no thanks. He immediately said Bye and walked away. He left all of the piping undone under my mother's sink - he didn't offer to put it back or anything!!!

The entire time the guy was smacking his gum and had an attitude and was unprofessional and a little bit rude.

After he left, I went and looked in her garbage disposal and it was just a screw in there! I got the plumber who came to fix the leak later the same day to remove the screw and fix the leak. How much did he charge? $65 INCLUDING parts.

Don't fall for their high pressure tactics! I would NOT recommend this company at ALL.

I cannot begin to say how awful my experience was with these guys. I have a huge hole cut out of the Sheetrock in my bedroom, my water pressure was great and now it’s awful, and the guy was totally rude. I have to call another plumber to redo the work they did plus spend at least $500 repairing paint, texture and Sheetrock. The plumber kept complaining about how bad his day was. Unbelievable.