Best Plumbing Assistance in Pittsburgh PA

Shout out to Ron and his crew. Very professional and knowledgeable. Explained to me what they were doing and tips on how to prevent it from happening again. Highly recommended

My old terracotta piping in the basement was being blocked up by roots so I called Brett and his team to fix it. They cleaned it out and installed a new liner. Their clean up of the space was great and the new liner works perfectly. They answered all my questions and were super respectful. 10 out of 10 recommend 412 plumbing

While the repair went well and the team was courteous, I found them to be overpriced, not completely honest, lacking in transparency about charges, and the office unresponsive to a request.

AG quoted me 1K for standard replacement of waste and overflow/trap piping on a bathtub, largely because the ceiling below had to be opened up for access. So I did all the legwork of opening the ceiling myself in advance for easy access, but they only took off 30%. The plumber said that this was still a 4-5 hour job. They completed the job in an hour an half, at which was (apparently) about $500/hr. and charged me *extra* for parts (cost of parts not included in the estimate, which was not communicated to me. I also had no say in what kind of tub drain/drain stop mechanism they were putting in, which is not what I would have chosen. If I had known the part wasn't included in the quoted price, I would have purchased the part that I wanted myself).

Plumber then assured me on day of install that I would get an invoice itemizing all charges but this didn't happen. I called the office to request list of charges, which they said they would email the next day, but didn't. The only reason I agreed to this work is for a quick repair. In my experience, the company is negligent on some really basic good business practices.