Best Pipe Location in Pittsburgh PA

Called Mr. Rooter to have my house trap replaced. They sent out John S, Tom C and Evan. They showed up repaired my sewer and I have not had a problem since. The crew were very polite.

John was friendly, and communicated effectively about the product/service, and the option of financing, the tax rebate eligible with certain products and how the warranty can be used as a selling point- if that were needed down the road. I can honestly say I have a good understanding of all that was offered. I now feel confident in my decision to choose Sullivan for this large purchase. Everything from the car air freshener with the contact info, to making the appointment, to getting the estimate, was friendly, smooth and efficient.

Amazing crew! They were thorough, friendly, clean, very knowledgeable and respectful of my mess. These guys took over and did everything for me! Amazing Team!! These guys get it right! And on a Sunday too!! Thank you! 10 out of 10

OK so, I called, spoke to Terry himself, as he was the one to answer the phone....
First off, that did right
by me ... an owner who handles his business and doesn't depend only on the others to carry that weight. Seems simple, but I've been around a long time, and this was REFRESHING!
Shows pride and a REAL love for his business. Respect. Keep that move! But then asked if I needed them on spot... I wasn't available but he was FOR ME! I asked for the following morning, and he obliged. Gave me 10-2, showed up around noon, gave me an hourly quote, BUT FIXED MY STUFF IN 38 MINUTES! He sent Mike, who was knowledgeable and easy to talk to, even gave me tips for the future! I'm not gonna lie, as a home owner I was nervous of what this was going to cost me.... but Terry and Mike did absolutely RIGHT BY ME! I recommend again and Again!. Thank you both so very much for not killing me on the pricing. My word, I'll call you for every problem in the future here forward. Thank you for your honesty. It's rare.

Btw, I got recommended to them from my nephew who was also very pleased!