Best Kitchen Design Services in Pittsburgh PA

I didn't use them to do the work needed because of how unprofessional and non-responsive they were. Needed to install 2 shut off values, contact Mongiovi because they handle the maintenance of the fire/sprinkler system within my HOA. After 30 days of me reaching out to them (over 6 times calls and emails) to get a technician out to look at the job, to get the actual quote and pricing, they quoted $600 for 2 shut off values. The other 2 quotes were between $150 & $250, so they were charging more than double. Which means they didn't want to do the job or just plain screw me over. Finally got the corrected quote, then one of the sons contacted me after I sent them an email about how poorly they handled this request. I had called the owner Rick twice and he didn't have the common courtesy to call me back. Wouldn't recommend using this company!!!

Great service! The tech arrived about an hour after I called on a Saturday afternoon… which is wonderful because water was leaking from a pipe. Jeff did quick and clean work. He explained the repairs and promptly started the project.

Terry’s Plumbing was extremely helpful with a quote and advice on some plumbing work needing done when another place was price gouging. Quick response times, all employees were friendly and helpful, and the in person walkthrough took no time at all. If you have a plumbing issue call Terry’s first. It will save you a lot of time, aggravation, and money.

While the repair went well and the team was courteous, I found them to be overpriced, not completely honest, lacking in transparency about charges, and the office unresponsive to a request.

AG quoted me 1K for standard replacement of waste and overflow/trap piping on a bathtub, largely because the ceiling below had to be opened up for access. So I did all the legwork of opening the ceiling myself in advance for easy access, but they only took off 30%. The plumber said that this was still a 4-5 hour job. They completed the job in an hour an half, at which was (apparently) about $500/hr. and charged me *extra* for parts (cost of parts not included in the estimate, which was not communicated to me. I also had no say in what kind of tub drain/drain stop mechanism they were putting in, which is not what I would have chosen. If I had known the part wasn't included in the quoted price, I would have purchased the part that I wanted myself).

Plumber then assured me on day of install that I would get an invoice itemizing all charges but this didn't happen. I called the office to request list of charges, which they said they would email the next day, but didn't. The only reason I agreed to this work is for a quick repair. In my experience, the company is negligent on some really basic good business practices.

Homer was sent the day after I called to schedule the work. We had about 5-6 small jobs - some that were somewhat complicated - involving several water faucets, a ceiling fan that was not able to receive input from the remote control, a metal framed window and a metal framed door that would not lock properly. All were completed in 2 hours, except for 1 that required us to buy a new faucet assembly and 1 (a metal framed window that would close 100%) that could not be fixed due to the building settling slightly. Homer analyzed the problem and came up with the cause. Ultimately the solution was not possible because to file off the metal parts that were catching would have most certainly ruined the locking mechanism. Luckily, we are on the 3rd floor and it closes sufficiently to keep out the weather. I will be calling them again soon to replace the corroded faucet assembly on the utility tub after I have time to buy it from Lowe's. So, I will certainly hire them again. Excellent service!

GREA!!!!!