Best Wood Bro in Phoenix AZ

Super professional company to work with. I would highy recommend Peerless.

Where to begin! Excellent/professional customer service from the first call to the moment the technicians left. My home was flooded by a contractor, and I wanted to make sure that all the plumbing connections were properly installed. Brad Dahl was the technician assigned to the job at my request.First, the representative who answered the call was empathetic and understood my concerns. She arranged to have Brad Dahl arrive a couple of days after my call.Follow-up phone calls and text messages - throughout the entire process I had representatives call me letting me know the status of the appointment. A text message was sent the day before their arrival for me to confirm the appointment. A genuinely nice touch which might seem small for some, but I thought it to be very considerate, was the note letting me know to go on with my day as usual since I will be receiving a phone call 30 minutes before the technician’s arrival (which was exactly what happened with my case).Brad and Tanner arrived punctually; they were very knowledgeable, professional, respectful, considerate... I can go on and on praising them. They rolled a red carpet in front of my door (yes, I got the red-carpet treatment!), they covered their shoes every time they entered my home, they brought their own broom, dustpan...etc. with them and thoroughly cleaned as they worked (I so much appreciated that). They completed a full plumbing inspection and clearly detailed/described the work that needed to be done. They provided options for me, and I did not feel pressured to pick the most expensive one. All the work they did was top notch, including replacing a 19-year-old hot water heater. They did not leave my home until they were sure everything was working properly (they even tested my HVAC unit since my heating system works with hot water... they left NO stone unturned). I was actually sad to see them go... hard to believe... Brad is moving to Texas in the next 6 months, and I wish him all the best in his new endeavors. Tanner will remain in AZ working for George Brazil. I will not hesitate to use George Brazil and their whole entire team (specially Brad and Tanner) if I have another plumbing emergency. The steady customer service decline is a concern, and it is so nice/refreshing to find a business that still takes such diligent care of its customers. Thank you!