Best Property Managers in Phoenix AZ

feel Ryan did not care to try to fix anything Rather chose to blame everything on a needed pressure valve that is not covered per Ryan, He wanted to charge me 400.00 for a valve. He said One Guard would not cover because we do not have one already.

1. Could not fix master bathroom because husband pulled plug out for sink to drain 15.00 for nre one, but refused to put new one in even tho he said he prob had in truck

2. Could not fix leaky bathtub as it needed a new whatever it is called.



MOEN Single-Handle Replacement Cartridge

Model # 1225

Store SKU # 936847

$19.98



He stated that was 277.00 I said for a 20.00 part and he said the part was more than that. I said no I have one sitting on my kitchen table to return to home depot. It was 20.00. He said they pay 36.00 for the item. so wanting to charge me 240.00 for a 5 minute change job, but chose to blame leaky tub on water pressure. Funny we have one of those, but not covered because he blamed it on water pressure. This has been replaced in the past asn leak stopped. Now after about a year is leaking again.



3. Did open sink in guest bathroom and it appears to be draining ok after 1st try.



Total waste of my copay for my warranty, This company seems pretty useless unless you choose to pay for everything out of pocket as that is what they are asking for.

Ryan said he would call One Guard and see if these items were covered and I asked if I can listen and was told NO , that One Guard will call me regarding this matter



This company needs to be removed from the One Guard professionals. Totally useless and waste of my copayment. Very dissatisfied.

Dave was right on time and took care of both issues quickly. Very reasonably priced! Gave me an estimate on another possible repair we will be dealing with. We’ll definitely call back for future issues!