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My service was excellent! I had water pressure problems, and at one point, just a trickle when I turned on the faucet. Dennis was very responsive and professional. He checked faucets and quickly diagnosed the issue. He replaced the water pressure regulator and adjusted the setting so I had much better water pressure than I've ever had in my house. Dennis informed me of everything and was so friendly explaining things! In less than one hour, my issue was resolved. Another great experience with Parker & Sons!