Best Flat Rate in Phoenix AZ

We had initially had Mr. Rooter out to clear a kitchen sink drain. They informed us that someone else would be by with a camera to double check that the clog was cleared. No one called us to say when the camera guy would be by, he just showed up the next morning. When he showed up, he told us that he wasn't there to just check the drain but that we had a major issue with our sewer lines. No one told us this the day before or even alluded to such a major issue. They told us that they would work with insurance to get things covered but would need to start some work that day. They didn't give us time to clear our stuff out, so since they were jack hammering the majority of the floors, our things are now covered in dust. Once work started, the communication diminished. They told us that it would take 5-7 days to complete the repairs. The workers were starting on a Wednesday. They informed us that no one would be there Friday and the workers would be back Saturday. No one showed up on Saturday. Monday morning rolls around and no one shows up. We had to call the office to find out what was even going on. After that occurred, the communication improved. Once the work was complete, they refused to wait for the insurance to provide payment. They wouldn't share pictures or a breakdown of the invoice until everything was paid. The pictures didn't even include any of where the alleged cracked pipes were. Needless to say, I wouldn't recommend them for major plumbing repairs.

Allen was very professional and honest. My sink was at a stand still, he came out and fixed it very fast, waited around to make sure it was done properly, which I very much appreciated. If you are looking for a good plumber look no further